11 years and counting

Our Story

Founded in 2014 by Erica Duffy, Camera Ambassador stands as one of only three women-owned and operated equipment rental houses nationwide. Our vision transcends the traditional rental house model - we're building a vibrant community of artists by providing high-quality film equipment paired with genuine, personalized support. Based just across the railroad tracks from The Midwest’s largest sound stage, CineSpace Studios, we serve productions of all sizes across the Midwest and beyond.

What sets us apart isn't just our extensive inventory - though we pride ourselves on being a one-stop-shop for everything from cameras and lenses to grip trucks and specialty items like unique filtration and gimbals - It's our commitment to being more than just a rental facility. We're a hub for creativity, offering regular workshops, feedback sessions, screenings, and educational opportunities that help filmmakers grow and thrive. Our team of experienced technicians provides comprehensive support, from equipment recommendations to technical troubleshooting.

Two truths and a lie about Camera Ambassador

50% of Camera Ambassador employees can't whistle

Once a client asked it we carry plumbing cameras

We do carry plumbing cameras

The Rental Home Philosophy

Our "Rental Home" philosophy transforms the traditional rental house concept into something extraordinary - a vibrant creative sanctuary where artists thrive. When you walk through our doors, you're not just a client; you're becoming part of our filmmaking family. This isn't just marketing speak - it's embedded in everything we do, from our inviting studio atmosphere to our deeply personalized approach to service.

Our dedicated team prioritizes building genuine, lasting relationships. We offer not just equipment, but comprehensive support that includes technical expertise, creative consultation, and an authentic investment in your project's success. Our space has been thoughtfully designed as a dynamic hub where filmmakers can ideate, collaborate, and find inspiration.

Whether you're an industry veteran or taking your first steps in filmmaking, you'll discover an environment that actively nurtures your creative vision. This dedication to fostering meaningful connections has created something special - a thriving ecosystem of filmmakers who not only utilize our equipment but actively engage with each other, sharing expertise, collaborating on projects, and collectively elevating our creative community.

Welcome to

Our Shop

Step into our vibrant 4,000 square foot studio space, a transformed 1980s car bumper shop that we've turned into a filmmaker's paradise. With natural wood elements, sun-soaked interiors, and carefully curated indoor plants, our space maintains its industrial charm while offering a welcoming atmosphere. The facility includes multiple prep bays, a dedicated lens testing area, and comfortable lounging spaces for our community.

  • Complimentary camera prep services with expert technicians
  • Fresh cold brew coffee and craft beer on tap from local breweries
  • Well-stocked snack bar and concessions
  • State-of-the-art equipment testing facilities
  • Friendly Camera Ambassador puppies to keep you company
  • 3D Printer for custom solutions and equipment modifications
  • Comfortable client lounge with high-speed fiber internet
  • Multiple prep bays with professional testing equipment

Prep at Camera Ambassador

We're proud to house Chicago's first automated prep bay and lens chart system. Our cutting-edge Opti-Glide from MYT Works features state-of-the-art laser measurements and an LCD screen for precise focus chart distance communication. This innovative system allows for faster, more accurate equipment testing, ensuring you're fully confident in your gear before heading to set. Our prep bays are equipped with professional monitors, camera testing stations, and a comprehensive selection of support gear.

Each prep bay is equipped with:

  • MYT Works Opti-Glide Rail System: Calibration-free distance measurement, motor operation, clutch-free design, real-time imperial and metric distance digital readout, and film plane linear encoder with laser sight
  • The MYT Pedestal Professional Studio Camera Workstation: Features a revolutionary structural design that departs from traditional single-column systems. The pedestal can be configured with three, four, or five adjustable legs, creating a rock-solid platform that minimizes floor space. It can even be mounted "underslung" from the ceiling for better equipment access.
  • Prêt à Tourner TERA Prep Chart: Features ultra-fine printing, multiple target types (circular, linear, and star), and integrated magnetic support with aluminum corners—all designed to optimize your calibration testing.
  • Calibrite color checker classic
  • Comprehensive lens testing tools including focus charts at multiple distances
  • Dedicated workbenches with professional tool kits for building and modifying camera packages
  • Climate-controlled environment to prevent temperature-related focus shifts during prep

Our innovative system allows for faster, more accurate equipment testing, ensuring you're fully confident in your gear before heading to set. ACs are welcome to bring their own tools and can reserve extended prep time at no additional cost for complex builds.

Why Choose Camera Ambassador

At Camera Ambassador, we believe in making your rental experience as smooth and worry-free as possible. Our comprehensive suite of client benefits is designed to provide maximum flexibility, value, and peace of mind. From our competitive Price Match Guarantee to our 24/7 technical support, we've thought of everything you need to focus on what matters most - creating exceptional content.

Price Match Guarantee - We'll match any lower price for the same equipment

Flexible Pickup/Drop-off - Early pickups and late returns at no additional cost

Weekend Special - One-day rate for weekend rentals

In-house Insurance Options with competitive rates

Nationwide Shipping Available with custom protective cases

Emergency Technical Support

Complimentary Equipment Testing and Prep Time

Regular Maintenance and Quality Control Checks

Community

We're deeply committed to nurturing the film community through various initiatives:

Gear Sponsorships for emerging filmmakers and innovative projects

Student Discounts - 10% off until one year after graduation

Educational Opportunities - Including bootcamps, workshops, and free gear demos

Networking Events for Industry Professionals

Partnerships with Local Film Organizations and Festivals

Internship Programs for Emerging Filmmakers

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The Community Builders Grant

For five years, our flagship grant program provided emerging filmmakers with funding, gear credits, and additional resources to bring their visions to life. While we're currently reimagining the future of this initiative, we remain committed to supporting emerging talent in the Chicago film community. The grant has supported over 15 completed projects, many of which have gone on to screen at prestigious film festivals.

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The Call Sheet Magazine

The Call Sheet magazine, a collaboration between Camera Ambassador's Erica Duffy and Cinema Femme's Rebecca Martin Fagerholm, features an all-femme and non-binary writing team creating innovative digital content. The publication elevates emerging voices in film while reshaping Chicago's creative landscape, demonstrating how passionate leadership can drive meaningful industry change.

Matters of the heart & soul

Our Core Values

Service Excellence & Technical Expertise: Delivering exceptional customer support backed by deep knowledge of camera equipment and cinematography techniques

Community & Collaboration: Fostering a supportive network of filmmakers while facilitating creative partnerships and collaborative projects

Education & Accessibility: Providing learning resources for all skill levels while ensuring fair pricing and flexible rental options

Integrity: Operating with honesty, transparency, and ethical business practices

Inclusivity: Creating a welcoming environment for diverse voices and perspectives in filmmaking

Empowering Creative Excellence

Our Culture

At Camera Ambassador, we're creating a dynamic workplace that celebrates creativity, empowerment, and genuine connection. As a woman-owned and operated business, our culture is built on the pillars of inclusivity, innovation, and community support. Our team of passionate filmmakers, technicians, and community organizers brings diverse perspectives from across the creative arts, working tirelessly to innovate the film industry.

We actively encourage our staff to pursue their own creative projects, providing regular training opportunities and access to the latest equipment. This hands-on experience not only enhances our ability to serve clients but also creates an environment where both our team and clients can excel together.

Key aspects of our culture:

  • Open communication and collaborative problem-solving
  • Continuous learning and professional development opportunities
  • Work-life balance with flexible scheduling options
  • Regular team building activities and creative workshops
  • Recognition and celebration of team achievements
More than just policies

Inclusion & Diversity

At Camera Ambassador, diversity and inclusion aren't just policies—they're core values embedded in our organization's DNA. As a woman-owned business, we understand firsthand the vital importance of fostering an inclusive environment where every voice is heard and valued. We actively cultivate a workplace and community that celebrates diversity in all forms—gender, race, ethnicity, age, sexual orientation, disability, and background.

Our Commitment to Inclusion:

  • Actively recruiting from diverse talent pools
  • Providing equal opportunities for growth and advancement
  • Creating training programs that support underrepresented groups in the film industry
  • Fostering an inclusive culture where everyone feels welcome and valued

Camera Ambassador enforces a zero-tolerance policy for discrimination, harassment, and bullying. We are dedicated to maintaining a safe, respectful, and inclusive environment for all employees, clients, and visitors.

We welcome open dialogue about inclusion and diversity, and we actively seek feedback from our team and community to strengthen our practices and policies.

Doing our part

Environmental Commitment

At Camera Ambassador, we prioritize environmental sustainability in our operations and throughout the film industry. We implement eco-friendly practices through digital documentation, energy-efficient facilities, and waste reduction initiatives.

Our sustainable practices include:

  • Digital documentation and LED lighting
  • Reusable equipment cases and plastic-free solutions
  • Energy-efficient equipment recommendations
  • Support for green production practices
  • Our electronic documentation system alone has saved over 19,900 pages of paper, reducing carbon emissions by 2,078 tons and conserving 2,607 gallons of water.

We remain committed to continuously improving our environmental impact.

Community Resources:

Hey, Let's work together!

Join Us

Join us in redefining what a rental house can be - where every client is family, every project matters, and every filmmaker has the support they need to bring their vision to life. With over 11 years of experience serving the Chicago film community, we're just getting started.

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